High bandwidth in St. Louis: A case study

Attention gamers: You want these speeds.

But of course we’d say that, right? That’s why we we’d rather you take it from web developer, gamer and Wash Ave resident Frank Albenesius. He began shopping around for an alternative Internet solution after becoming fed up with the quality of services from his old, entrenched provider.

St. Louis fiber speed test

A comparison of speed tests conducted by Frank Albenesius before and after fiber Internet

Eventually, he heard of Arch Fiber Networks at his workplace, a startup also located on Washington Avenue. So he visited our site to request fiber Internet for his building and sent his building manager an email to signal his interest. As luck would have it, Frank is a resident of ArtLoft St. Louis, and we were already there.

Now, we’d like to think that a young, tech-savvy professional working in the startup world and a local upstart fiber Internet provider are a match made in heaven. But Frank is just happy with his new bandwidth capacity.

Before fiber Internet, Frank, a competitive gamer who “ends up using more Internet than anyone in the building, probably,” had to manage his bandwidth by turning off other Internet-connected devices while playing games online. Even streaming music would affect Frank’s gameplay. He was also unable to stream his game feed to Twitch, a live-streaming video platform popular within the gaming community. He also experienced poor call quality and dropped connections on a podcast he records with friends over the video chatting platform Skype. In short, limited bandwidth was keeping Frank from doing the things he enjoys most.

Since Arch Fiber Networks, together with Elite Systems Inc., ran fiber Internet into Frank’s apartment things have changed, thanks to his now having access to fiber internet speeds of 1000 megabytes, a 10-time speed upgrade from Franks cable internet service provider.

“Just to test it on the first day, I opened up about ten tabs at the same time,” he said, streaming video on each to see if he could reach a point where the connection wasn’t equal to the task. “I couldn’t break it. No matter what I do, it will be fine.”

As for gaming, Frank saw his ping score drop significantly. Ping is a measure of the latency of a connection or, in other words, how long it takes for a server to respond to a request from another computer. Ping is typically measured in milliseconds and the lower the score the better. If ping is too high, choppiness, or “lag”, makes gameplay difficult. Before fiber and by managing bandwidth, Frank could achieve a ping of around 50 ms. Now, he’s measured it at around 6 ms, a speed he says he hasn’t heard of anyone matching.

While our customers use our fiber Internet for a huge variety of reasons, and not all of them as bandwidth-intensive as Frank’s, we can’t say we’re not proud to have pleased such knowledgeable and exacting a customer. And if building owners want to continue to please their tenants as well ensure they keep their buildings attractive and modern, they’ll have to start thinking about fiber broadband as a necessary infrastructure rather than an amenity like fitness center, laundry and pool